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Knowledge You Can Build On — Est. 1998

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Robust customer service.

Posts

Robust customer service.

#1

Robust customer service.

Jim Howe

While I don’t post much, I’m a longtime lurker.

I believe in giving kudos when they are due.

I called Brent about having to lean cross the line of fire to the controls on my Scout while turning from my wheelchair. He noodled out a solution with a custom pendant controller, quoted a very reasonable price, and has it shipping out within two days.

You just don’t find that kind of service around much anymore.

Re: Robust customer service.

#2

Re: Robust customer service.

Cyril Griesbach

Jim,

Those of us who know Brent and have worked with him will not be surprised that he found a solution for you. He and his company have always been at the top of customer service.

Cyril

Re: Robust customer service.

#3

Re: Robust customer service.

Reed Gray

One business where service matches the quality of the product.

robo hippy

Re: Robust customer service.

#4

Re: Robust customer service.

Bill Boehme

I agree 100%. He goes the extra 100 miles to make sure the customer is happy.