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Knowledge You Can Build On — Est. 1998

Packard tools

Posts

Packard tools

#1

Packard tools

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>I am looking at getting a couple more turning tools and was wondering about the quality of the Packard brand tools. The catalog says they are made by Hamlet but I don't know anything about that brand either. I've found a couple threads about Packard being a good place to order from but nothing about their tools. I have a Henry Taylor gouge that I like, which is my only good tool, so I was wondering how the Packard tools compare to the Taylor tools. If anybody has used the Packard tools I would appreciate any feedback you have.

Thanks,

MT

Re: Packard tools

#2

Re: Packard tools

Joel Hunnicutt

>They are very good tools for the money. I think you will find them comparable to you Henry Taylor tools. Brad Packard is one of my favorite suppliers. He is very knowledgeable and very willing to answer questions. He also ships quickly.

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#3

Re: Packard tools

Ron in Drums PA

>I have a couple of Parkard tools and I'm happy with them.

I've heard a rumor they are made by Henry Taylor

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#4

Re: Packard tools

Mark Kauder, Phenix City, AL

>I have done a great bit of business with Packard. They are first rate folks. They will not sell junk of any kind. If you get it and don't like it - never a problem with returning it.

When you call, you will most likely talk to a turner - not just some phone bank.

If you ever have a question about any product, Alan or Brad will be happy to talk to you about them.

No affiliation other than being a satisfied customer.

Mark

Re: Packard tools

#5

Re: Packard tools

David Galloway

>Ditto on all the above. In my opinion, their customer service and turnaround on orders is the best in the business. I have been pleased with my Packard tools.

David Galloway

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#6

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Michael Stafford

>Packard Tools are of fine quality and Packard Woodworks is a great customer service organization. Love doing business with them. Never met them except on the phone...

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#7

Re: Packard tools

Kevin Gerstenecker

>Yep, ditto what the others have said. I deal almost exclusively with Packard for my turning needs. They are the best I have found. No need to go anywhere else, IMO. I have a few Packard brand tools, and they are top notch. Good folks to deal with...........service second to none!

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#8

Re: Packard tools

Glenn Hodges

>I have been doing business with Packard for over 5 years. I have always been treated fair, and received good service, that is why I will continue to do business with them.

Nashville, Ga

Re: Packard tools

#9

Same here

Dominic Greco in Richboro PA

>

IMHO, the tools I bought from Packard are among the best. I have a 1/4" detail gouge, various scrapers, and a bowl gouge. And these are just their run-of-the-mill M2 tool sell line and not the ASP tool steel line. I always wanted to try that ASP steel out.

And to boot, they are some of the nicest people on the planet to deal with. I don't have a single complaint with em'.

Later,

Dominic

Re: Packard tools

#10

Re: Packard tools

Lyn J. Mangiameli

>Two issues here:

First, with respect to Packard, this is run by some of the nicest and most reputable people in woodturning. Packard and Lee Valley are consistently the most customer friendly companies in woodworking, based on both my experience and the reports of hundreds. Just the way everyone in this thread makes a point of speaking highly of them is illustrative.

Second, with respect to the tools, here's how I see what has happened. Almost all tools (maybe all) sold under the Packard name are manufactured by Hamlet. It is not because Brad has some ego problem that he wants a set of tools named after him, but comes about because of business practices that involve "exclusives."

As you likely know, sometimes, a retailer can obtain exclusive rights to sales of a product within a particular geographical territory (in this case the US). It is a way to reward and protect the dealer in exchange for the dealer's (often expensive) efforts to establish the brand in a new market. In the case of Hamlet, the exlusive was more limited, in that they only offered an exlusive on their tradename, thus this left the door opened for others to sell their tools, but it had to be under another name. Thus the Packard line of tools. Same tools, but initially without imprimatur of the Hamlet name (and also less benefitting from the Hamlet house advertising). The name issue has broken down over time, as exlusives often will, so thus the association between Hamlet and Packard are becoming more and more overt.

As for quality of the tools, I have a few and I find the comparable to most of the other English companies. Yes the ASP steels offer modestly greater edge life than traditional HSS, but I don't find it dramatically more (and nothing like the Glaser V-15). I see the ASP steels to be pretty comparable in edge life to what you can also get from Crown in the CPM steels, or even Henry Taylor in their M4 line (hard to find, but Cutting Edge Tools usually carry some) or the steel Oneway uses (the alloys may differ, but the life is all much the same). I have some quibbles with the geometries, particularly flute geometries, of some of the Hamlet tools, but I suppose some others might prefer them.

So, in the end, a Packard tool will give you a quality tool from an outstanding retailer, but I personally find the attention that has been paid to Hamlet tools to have resulted more from extensive marketing than any true superiority to other comparable alloys from other manufacturers.

Re: Packard tools

#11

Top Notch

Barbara Gill, Remlik VA

>I learned about Packard from Bill Grumbine shortly after I began turning. I have the highest regard for their products, service and customer relations.

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#12

Re: Packard tools

RonZ

>Packard tools = Hamlet tools

Hamlet tools: They are the best tools you can get for your money, period. Crown is a softer metal and Sorby is overpriced. Henry Taylor is a tiny notch better than Hamlet but the price negates that difference. I use the tools daily and have tried many others, simply the best for your buck. This is why I import and sell them here in Israel. The avarage income here is about $1000/mo. and people don't have money to waste on cheap tools or overpriced ones.

I also know the owners and it's a family business. The owner died recently but his wife and son have continued the business and they are simply just great people to deal with. They also make tools for Ashley Isles.

They will be increasing their prices on the 1st of March so I don't know when or what impact there will be on prices in the US.

Packard Woodworks

I order from the all the time and I'm very pleased with them.

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#13

Keith Tompkins

Re: Packard tools

Keith Tompkins

>I have been using Packard tools for years, never a problem.....Try their detail gouges, one of my favorite tools. Brad and the gang are great people!

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#14

Re: Packard tools

Bill Turpin in WNC mountains

>I ordered a tool online at 2AM on Friday morning. The box was in mailbox at 9AM on Saturday. I live about thirty-five miles and four postoffices away, but that is still awesome service.

Bill in WNC mountains

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#15

They're Good

John McAtee

>Simply put, they're good people with good products giving excellent service. Been ordering from them for years and have never been disappointed.

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#16

Re: They're Good

David Galloway

>Hope Brad is reading this! What an advertisement, the old fashioned way: word of mouth, but in cyberspace, no less.

David Galloway

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#17

Re: Packard tools

Doug J Crawfordsville, IN

>I have one that was a gift from an unknown friend. I have nothing to compare it to, but I really like mine and would not hesitate to order other Packard tools.