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Boy, I'm Upset

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Boy, I'm Upset

#1

Boy, I'm Upset

Barbara Gill, Remlik Virginia

>When I ordered my Oneway 1640, the salesman in Richmond was told that delivery would be around the first of April. Today the salesman was told by the Oneway rep. that she never told him it would be around that date. I think the denial of the original time schedule bothers me more than the lathe being late. I really don't know when I will get the lathe. What is so bad is that I obligated myself to make 4 large mahogany plates to be given as gifts at the Naval Academy graduation at the end of May. They have to be completed in time to be laser engraved.

Re: Boy, I'm Upset

#2

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Scott Greaves in Blackfoot ID

>Hi Barbara,

Ouch! I would be unhappy, too! Try calling Oneway yourself, and talk to Kim. If anybody can fix it, she can.

Scott.

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#3

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RevDoug

>Maybe you could borrow some lathe time from someone else in the area.

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#4

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Bill Grumbine, Kutztown PA

>Hi Barbara

I would look into borrowing time on someone else's machine. If you want to visit your relatives up here, you can use Big Blue. ;-)

This would also make me mad enough to look for an alternative machine. Either there has been a monumental case of stupidity here, or someone is playing fast and loose with the truth.

Bill

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#5

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-e-

>Barbara, get on a plane heading to the left coast --- i've got a 2436 and a new load of black acacia.

however, the requirements in my shop are that you have to be under 5'10" (height restriction), thin (to get around machinery) and be happy with a large dog and his month-long visiting dog-friend aways underfoot --- ah....well ... on second-thought, perhaps i should come out to visit you!!!

sorry you're having such delivery problems!

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#6

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Barbara Gill, Remlik Virginia

>Scott, she is the one to whom the salesman talked.

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#7

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Barbara Gill, Remlik Virginia

>He told me he could deliver a Powermatic right away but I really want the Oneway. :-(

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#8

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Barbara Gill, Remlik Virginia

>LOL, thanks e. I am 5'8", not thin but I love dogs. :-)

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#9

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Barbara Gill, Remlik Virginia

>That possibility crossed my mind. If it gets to the end of April and no lathe I just might have to try that.

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#10

Keith Tompkins

Re: Boy, I'm Upset

Keith Tompkins

>Sorry to hear that, Barbara.

I had a similar situation,(not with one-way), where I needed a lathe by a certain date. I called every lathe dealer I could find, I had a new 20" General two days later...free shipping to boot.

hopefully you can shop around; there are a lot of people who would love to have you as a customer....Keith

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#11

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Bill Hale / The Wood Spinner

>The shame of it is they have the best, they know it and they ship at their schedule. Many sales people lack the professionalism to quote their long dates. I understand they produce on order only. The sales people are afraid you will not order if you are told a truthful ship date.

I believe that Craft Supply order in blocks and may be able to do better. There is a canadian dealer in Vancover CA. that may also be able to do better. I do not know if they will drop ship direct from the factory or not.

I went through the same thin on mine from Craft Supply in Provo UT.

Get prepared and find someone with a lathe for you to use.

Good turning and be safe

Bill

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#12

Richard Allen

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Richard Allen

>Hi Barbara

You are welcome to use my lathe anytime you like.

good luck

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#13

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kenny

>I have the 1640, it is worth the wait, turnaboutwood.com in Kansas City, Mo had two sitting on floor last Thur might, don't know it Dan still has them, but it may be worth a call, sorry don't have the phone number handy but it is on the web site, they open at 9 cst.

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#14

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Russ Fairfield

>We always blame the manufacturer, but the fault most often lies with the dealer. They don't want to admit that delivery will take 6 months because they were not willing to buy a couple lathes without having a firm order in advance.

There are dealers out there who have 16" Oneway lathes in stock. Call Oneway. They can tell you the truth about your order, and also who has an inventory lathe on order and their approximate delivery date.

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#15

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Barbara Gill, Remlik Virginia

>Thank you very much; I appreciate the offer.

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#16

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Barbara Gill, Remlik Virginia

>Thanks, I will call and check to see about the lathes. One of the nice things about dealing with Harper Hardware in Richmond is that delivery and set up is included.

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#17

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Barbara Gill, Remlik Virginia

>Thanks Russ, I will do that. If I find out the guy in Richmond lied to me there is going to be a real problem.

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#18

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Philip Duffy

>Barbara, I am in James City Co. & not so far from you. My PM 3520 will work for you like it does for me. So, if you need a lathe it does not get much better. Give me a holler on the phone if I can help. I am in the W'burg book. Phil

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#19

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Barbara Gill, Remlik Virginia

>Thanks so much Phil. Everyone has been so nice with all the offers. I plan on calling Oneway today and see if I can find out the real story.

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#20

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Phil Axtell

>Hi Barbara,

Sorry to hear about your delay. You might try calling Highland Hardware in Atlanta. I think they are at WWW.highlandhardware.com. I bought two Oneways from them and got in on orders they had already placed.

Good Luck,

Phil Axtell

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