Excellent Service from Teknatool
Kevin Kelly, WV
>I recently discovered that my Mercury lathe seemed to be suffering from what i considered excessive runout. O Friday afternoon i emailed Teknatool's customer service office. By Sunday evening i had three responses from them offering several options to solve the problem, including replacing the bearings and spindle at their cost. They put me in touch with Tim Geist who happens to live about an hour and half from me. By Monday afternoon, everything was fixed to within .001". Teknatool really seems to stand behind their products, even when they're half a world away.