OT: Block Buster vs Netflix
alan womack
>A thread a couple weeks back wanted to know which way to go..
Up until Wednesday 10 days back I was with blockbuster since June 20th 2005. On Wednesday I was advised that my rate with them was going UP effective immediately and that I could continue to expect great service and many many promises of it will be better.
Bottom line was:
They were NOW as expensive as netflix
I did get two coupons for in the store
they had FIVE DAY turn around (two days mail each way after mailing)
fullfillment center was in Portland, Or
SO I dropped them like a rock:
Blockbuster then informed me I would continue to receive DVD's THROUGH 08-29-2005
QUOTE from their FAQ
You are still receiving DVDs because we allow you to continue your membership through the end of your billing cycle. If you feel the account may not have been canceled successfully or if you have any additional questions, please contact Customer Service at 1-866-692-2789 Monday through Friday 8:00 AM - 7:00 PM Central.
END QUOTE
Right after I cancel I notice I don't get my next cd shipped right out. Quick email to Customer Service and my CD is mysteriously on its way with no comment back.
So on the 17th I have TWO DVD's available to be shipped because my queue now only has one in it and I have a list of like 58 to choose from. It is now the 20th and NO DVD's have been shipped!
Crooked no good lying, dirty filthy, did I mention they lie?
My membership with Netflix was setup that morning. First DVD's arrived on Friday after shipping on Thursday (one day delay) and the fulfillment center is in Spokane, WA.
I get 3 day turn around, I find their site to be faster, easier to navigate. If I drop a movie in a box they have it by 9:00 am the next day and ship about 2:30 that afternoon. I HAVE the next day. So if I have time, I can watch about 2x as many Manly Man movies as I could with blockbuster, and I don't loose a whole week getting the kids a show.
They also have a cool feature where up to four seperate movie queues can be maintained by viewer, you can limit how many that queue can have out and the ratings available to that queue. Which I think is wonderfull for chick flicks and the kids.
Bottom line for me:
if they have a shipping center in your town, go with that one, but Netflix is superior.
Did I mention they have a few woodworking videos?
Alan