Webmail Revisited (longish)
David Yoho
Earlier there was some discussion here about using Webmail versus an email program that checks and downloads it to one's computer. The point was made that Webmail can generally be safer because it remains on the provider's server, keeping harmful code from the user's computer. While there is some validity to this, it isn't always the case.
Yesterday I got a call from a good friend who just finished getting her credit card bank to cancel her card, remove charges she didn't make, and issue a new one after saying her computer had been hacked. She described watching her mouse cursor move across the screen clicking on sites and making the purchases. I asked her a few questions and then it became clear to me what happened.
She uses Webmail on her provider's site. She got an email saying something about her PayPal account having some kind of a problem. BOOM - RED FLAG - a classic Phishing scam. She doesn't have a PayPal account! I asked her if she clicked on any kind of link and she said - Yes!! That's all it took. Doesn't matter if the mail is on your computer or not. Clicking the link opened the door for the bad guys. She learned a lesson the hard way but it could have been worse.
While Webmail may be convenient for some it isn't bulletproof. I like downloading my mail, keeping important ones in various folders for later reference, and deleting those I don't need. I also use a program called Mailwasher Pro that checks both of my email accounts, allows me to preview what's there, flags known spam for deleting from the server while allowing me to manually add to that list, then I click on the Wash Mail button and it deletes what is either spam or I don't want, opens my email program from which I can download only good mail.
I'm not affiliated with Mail Washer - just a happy customer. Between it and some common sense when it comes to Phishing, I've never downloaded anything harmful to my computer.