Using Gmail and other accounts inside SmarterMail

Step 1: Prepare Gmail (important)

If your Gmail account uses 2-Step Verification (most do), you must create an App Password.

1. Log into Gmail / Google Account
2. Go to Security
3. Enable 2-Step Verification (if not already enabled)
4. Under “Signing in to Google” → App passwords
5. Create a new app password:
   • App: Mail
   • Device: Other → name it SmarterMail
6. Google will show a 16-character password
   • Copy it — you’ll use this in SmarterMail
   • Do not use your normal Gmail password

👉 If you don’t use 2-step verification, Gmail may still block normal passwords. App passwords are strongly recommended.

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Step 2: Log into SmarterMail Webmail

1. Open your SmarterMail webmail URL
2. Log in to your email account
3. Click Settings (gear icon, top right)

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Step 3: Add Gmail to Email Retrieval

1. Go to:
   Connectivity → Email Retrieval
2. Click New (or Add Retrieval Account)

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Step 4: Gmail Server Settings

Choose IMAP (recommended) or POP3:

✅ Recommended: IMAP (best experience)

Fill in:

• Server: imap.gmail.com
• Port: 993
• Encryption: SSL/TLS
• Username: your full Gmail address
  ([email protected])
• Password: the App Password from Step 1
• Retrieve From: Inbox (or all folders if offered)
• Delete from server: ❌ No (leave mail on Gmail)

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POP3 (simpler, inbox only)

• Server: pop.gmail.com
• Port: 995
• Encryption: SSL/TLS
• Username: full Gmail address
• Password: App Password
• Leave messages on server: ✅ Yes

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Step 5: Retrieval Schedule

Set:

• Check every: 10–15 minutes
• Enabled: ✅ Yes
• Download attachments: ✅ Yes

Save the retrieval task.

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Step 6: Test It

1. Click Test (if available)
2. Or wait a few minutes
3. Send yourself a test email to Gmail
4. It should appear automatically in SmarterMail

🎉 Done — Gmail mail now shows up inside SmarterMail.

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Optional (but very useful)

🔁 Send mail as your Gmail address

You can configure SMTP Accounts in SmarterMail so replies appear to come from Gmail.

Typical Gmail SMTP settings:

• SMTP Server: smtp.gmail.com
• Port: 587
• Encryption: STARTTLS
• Username: full Gmail address
• Password: same App Password

This lets users reply seamlessly without switching interfaces.