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Don't you hate when this happens

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Don't you hate when this happens

#1

Don't you hate when this happens

Felix B.

>You go online to LN website to purchase your first LN plane (60 1/2R in my case), complete the transaction, then check your email for order confirmation.

Confirmation email is arrived. Then, about 15 minutes later another email arrives from LN CS department telling you that this plane is out of stock and expected to be available 5 days later.

Oh well, I guess that's life.

Then three days later you come home and there is a package by your door. Open it up - hey, that's my first Lie Nielsen!

But wait, I thought they say "at least 5 days...".

Let's do some serious woodworking now!

Cheers,

F.

Re: Don't you hate when this happens

#2

Re: I've had similar experience with them...

John in NM

>If it were any other company, I'd think it was a PR thing, but I honestly think LN is one of those outfits that sets deadlines they know they can keep, and then strives to beat them. In my case it was six weeks promised and they delivered in two, gotta love it.

Congrats on your purchase!

John

Re: Don't you hate when this happens

#3

If you think that's bad....

Thomas Skaggs, Foothills of Mount Level

>...then don't ever order from Bridge City Tool Works! They will gladly take orders for tools that may (or may not) be available for several months.

My hunch is that they stack up orders to see if enough come in to make a production run worth their while. Meanwhile they are holding your money.

Nice tools but doing business with them is a royal pain. (IMHO)

Tommy

Re: Don't you hate when this happens

#4

In their defense

Neal White in San Jose

>Bridge City puts in their flyers that if time is critical to you, then you would be better off doing business somewhere else. You may be right that they postpone production until they can bank roll it from orders already taken, but I suspect it is more of a case of them announcing way ahead of the curve. LN, LV and others take the other tack, and don't announce until they actually have the items in hand, and for the most part, debugged. Well, except for Rob, who loves to taunt us!

BTW, the only Bridge City tools I own are a couple of blems that I picked up at tool shows. Significant savings and instant gratification. What could be better?

Re: Don't you hate when this happens

#5

Me too...

Scott Burr raining again in Ben Lomond CA

>The butt mortice plane I ordered was due in 1 week, got it 3 days.

Gotta love it...

Re: Don't you hate when this happens

#6

B.C. Making Too Many Different Tools??

Thomas Skaggs, Foothills of Mount Level

>The few I have are gifts that I received from family and purchased years ago. Squares, sadddle square etc. I really like them and they are beautiful tools to be sure.

Years ago their product line was much smaller and the delays were rarely an issue. Now they have branched off into a wider variety of tools which seems to correlate to production schedules etc.

I wonder if they should have stuck to a smaller core of products, make them very well and be able to deliver them in a more timely way? The last time a member of my family looked into buying a tool it was back ordered for 3 months so they declined to order. I wonder how many sales BC loses that way?

Tommy

Re: Don't you hate when this happens

#7

Aren't they moving into a new factory?

VTAndy

>I seem to remember that they were moving into a newer, larger building this spring. There was a website with update pics of the construction, but I have lost the link. Anyone have it?

Are there currently long delays on some of their tools? I wonder about this after seeing the high prices that used LN tools fetch on eBay. People appear to be consistently bidding around $90 (plus $12 shipping) for used block planes that could be had for less if purchased new from Fine Tool Journal or even direct from LN.

-Andy

Re: Don't you hate when this happens

#8

Re: Running orders

Moses Yoder in White Pigeon, MI

>A few years back when I first started at the wood shop I work at now, we would run short production runs of furniture. We figured it was more efficient to run 6 or more pieces at a time. What happens is if someone orders it and it's not in stock, it goes on the schedule. Well, if you are making 40 different pieces of furniture and running 6 or 8 pieces at a time each time you make something, you can have furniture scheduled for production for the next six months. If someone orders a piece that is not in stock, we are building out of stock furniture pieces for 6 months before we get to their piece. Doesn't work in todays world. Now we are batching different furniture pieces of the same wood type into the same cutlist, and only building things that are ordered. A lot of times it can still take 8 or 10 weeks before a piece is done.

Re: Don't you hate when this happens

#9

Here you go...  *LINK*

Scott Burr still raining in Ben Lomond CA

>


BCT

Re: Don't you hate when this happens

#10

Re: In their defense

Dave Thompson

>LN used to give nice discounts for people who would pre-order on LN's first production round. I think ~?50? for a bronze #3 and same for #5.5. I think the 60.5R was $25 cheaper. #8 was pretty good too, but I didn't cash in on that pre-order.... I want to say it was like $75 less.

Everyone who took the pre-order discount new about the wait.

Re: Don't you hate when this happens

#11

Re: Here you go...

VTAndy2

>Thanks, Scott.

However, I was talking about Lie-Nielsen! Anyone have that link? (to the site about their move)

Re: Don't you hate when this happens

#12

Doh...Here it is  *LINK*

Scott Burr in we saw sun Ben Lomond,CA

>


LN

Re: Don't you hate when this happens

#13

Re: Aren't they moving into a new factory?

Dan Clermont in Burnaby

>The prices on EBay are ridiculous when you consider what you coul dbuy those tools for at a place like FTJ.

People get caught up and want to win the auction so they creep the prices up to the point where they are almost paying list price.

Problem is LN has made some improvements over the years such as A2 blades along with I believe a powder coated paint? (or something like that) and the chipbreakers are thicker. So people bidding on used LN's with an old chipbreaker and the older blade (some people might want an older O1 blade as it does take a keener edge initially after a sharpening)

For me, I live in Canada and FTJ does not offer us the free shipping so it ain't a savings.

Dan Clermont

Re: Don't you hate when this happens

#14

Re: Doh...Here it is

VTAndy2

>Okay, I know that beggars can't be choosers, but that link is just the LN main site -- heaven knows I've visited that site enough that it is permanently inscribed in my browser's history! I'm actually looking for a URL of their update pics about their construction and move into a new production space.

Andy

Re: Don't you hate when this happens

#15

It was one of their mailers...

Scott Burr in Ben Lomond,CA

>I think it's one of their emails they send out. I have them at work. I'll peek at them on Monday if you like...

Re: Don't you hate when this happens

#16

Thanks

VTAndy2

>

Re: Don't you hate when this happens

#17

Lie-Nielsen move pics

VTAndy2

>Found it:

http://www.lie-nielsen.com/construction.html

👍 This page answered my questions

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