Thanks Wiely!
Dan Clermont in Burnaby
>I told myself I wouldn't respond to this thread but I am back.
I buy tools only from reputable companies and people that stand behind their products. I also don't have allot of money so when I buy something I usually have done allot of research beforehand and that involves talking to allot of end users.
When I have seen Rob at Woodshow's he has always been very helpful and thoughtful towards customers.
When someone tells Rob they want a specific plane he asked what they wanted to do with it. He would sometimes offer up another option even though the plane he is offering is less expensive then the client chosen plane. If the client said thanks for your opinion but I'd like to purchase the one I came for that was fine as well.
Two of my friends bought dovetail saws from Rob this year after trying ut a friends saw many months before. The saw was paid for and Rob could have sent them on their way (he didn;t woe them anything the sale was done) but instead he pulled each saw out of the box and checked the cut and then showed them how to use them offering tips. They left after the doevtail demo and are quite pleased with their new toys.
Another man showed up with a jointer he had purchased in years gone by complaining it didn't work right. ROb pulled it out looked it over, showed the customer how he sharpens, put the blade back in and made six ten thou shavings with it on highly figured curly maple. The customer left happy with out buying anything.
Most people who bought tools from Rob left the booth with a tool that had been sharpened by Rob himself and it was usually a lesson on how to sharpen for the new buyer. The plane was then tested on a piece of wood. In the end these customers went home with a sharp plane knowing how it should perform.
Guess what I am saying is he works damn hard and shows allot of pride in the tools he sells. I couldn't imagine having anyone else at a woodshow demo'ing Lie Nielsen tools as it just wouldn't be the same. he wears his heart on his sleeve.
I was going to buy a LN tool at the show anyhow. Rob and I had talked about the 5 1/2 this past summer when I was questioning him about Scraper planes. I will probably buy a scraper plane someday but because my goal has always been to finish with a planed surface I want to continue with that plan.
I had tospeak up in defence of Rob as I believe he is doing an excellent job selling the product line he sells and wants all of his customers to believe in the product as well.
That is a good salesman in my mind,
Dan Clermont