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Another example of great LV service *LINK*

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Another example of great LV service *LINK*

#1

Another example of great LV service *LINK*

Angus Barclay, in New Zealand

>After hearing all about the great new LV catalog, I bemoaned the fact that the LV website states they are available only to US and Canadian residents. No catalog for me in New Zealand.

Within hours, Ellis Islander Mark Nowicki generously said he would send me a copy he didn't want. I took him up on the offer.

Now, a couple of days later, Rob Lee is back at his desk and has also been in touch to let me know LV can send a catalog to me in New Zealand.

I'm a bottom feeder so in all likelihood I'll only ever buy saw-sharpening files and other small inexpensive items, but LV is still looking after me and my woodworking hobby like I'm a top-dollar customer.

I'm very impressed with Mark Nowicki, Rob Lee and Lee Valley. People and organistions like these make Woodcentral the rare and special place that it is.

regards

Angus Barclay


original thread about "no catalogue here"

Re: Another example of great LV service *LINK*

#2

Re: Another example of great LV service

Kevin F, New Zealand

>Hi Angus

I always get a Lee Valley catalogue whenever I buy anything from them. I think I might have got my first one before I bought anything, and I think I had to pay $10 for it (being outside the US and Canada). Well worth it, and now I buy things often enough to get a (free) new one each year.

Cheers

Kevin

Re: Another example of great LV service *LINK*

#3

Not to say...

Scott Burr in Ben Lomond CA

>Great bathroom reading too. It works great for getting your mouth after comming in from the the shop (i.e. drooling). Also one more thing, one stop shopping for LOML at Christmas time!

Enjoy!

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