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Logging on problems
Posted By Sgian Dubh
Date Monday, 8 August 2022, at 3:52 p.m.

I'm not sure if this is the right place to discuss my problem, but here it is.

Basically the software doesn't seem to be able to recall who I am. For instance, after I've cleaned out cookies and other history, which I do on a fairly regular basis, and did again maybe half an hour ago, I came to WoodCentral to browse threads.

As is quite normal, I didn't get a Welcome back Sgian Dubh message at the head of the Index of topic listings which indicated I needed to go and set preferences, which I did, gave my user name, provided my email address and password, selected save password, and then saved my preferred settings. After that I went back to the Index of threads where my user name was shown. On opening a thread I found my preferences hadn't been saved so went back to the Index page only to discover my user name had disappeared and the layout of the threads had changed to a threaded list instead of my preferred compressed list format.

Basically, I've tried setting preferences three or four times and this has failed each time. It seems as though the software half recognises me, but also rejects me. I did change my password a few weeks ago, but this problem has only developed today. Before today I last accessed WoodCentral on August 5, so something seems to have gone awry between then and today.

I hope you can help me to sort out this problem. My thanks are extended in advance. Richard Jones.

 
  

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