Turning Archive 2005

Subject:
Old Friend Snaps.. Part 2...

Spence in Rhode Island
>Well as was suggested I wrote Sorby about the roughing gouge snapping at the tang. I just recieved a reply this morning and Sorby is replacing the gouge for free. Remember that I have used this gouge heavily for more than 15 years and the reason the tang snapped was not due to a fault with the tool. Sorby gets an A+ on customer service on this one! As I said in my reply to them that without a doubt my next tool purchase will be a Sorby.
Regards
Spence

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