Turning Archive 2005

Subject:
Kudo for Craft Supply *LINK*

MikeinCapeMay
>Once again Craft Supply comes through. I've been a customer for several years and never have I been disappointed or let down in any way. When needed, their customer service is fast and they go out of their way to satisfy the customer.

On Monday I sent an email explaining that I had lost the open seat device that's used for sharpening roughing gouges, parting tools, etc. in one of my Tormek jigs. This is not a part that Tormek itself lists for sale since it's a smaller part of a jig. I just received an email that the part went out today, no charge.

That's service.

I'll also mention that some months back I purchased their version of the Vicmarc VL300 3 hp EVS short bed and have been more than happy with it and their technical department support.

Just want to mention a good company that cares about it's customers and knows how to treat them.

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